Banquet Server Mohamad Oweid has a simple secret to great customer service – just smile. “You have to have a good attitude. You have to smile. You have to be happy while you’re serving people,” he said. “Just by smiling you can win the hearts of people.” Oweid has been employed at the Cobb Galleria […]
Concessions Manager Maher Abdelwahab isn’t just an expert in concessions. His versatility working in the kitchen, beverage department and banquets has provided invaluable service to both Cobb Galleria Centre and Cobb Energy Performing Arts Centre for the past 15 years. As concessions manager, Abdelwahab’s job consists of providing quality food and service in the exhibition […]
As the person responsible for the Centre’s social media and website, Karen Caro says she’s much more comfortable helping others shine as opposed to being featured here. Nevertheless, after 16 years with the company, her time has come for a moment in the Centre Focus spotlight. In her role as Marketing Manager, Caro leads all […]
With a personality made for sales, it’s hard to believe that longtime Cobb Galleria Centre and Cobb Energy Performing Arts Centre National Sales Manager Marion Welsh could have spent her career in the courtroom. Once considering a career as an attorney to follow in her father’s footsteps (her dream job would have been to work […]
Stewarding Manager Enrique Hernandez handles a variety of responsibilities in the kitchens at Cobb Galleria Centre and Cobb Energy Performing Arts Centre, but by far he is most passionate about keeping the kitchens at the highest standard of cleanliness and organization. “We’re going to be the best at whatever we do,” Hernandez said, adding that […]
Director of Finance Rob Turner may not be a recognizable face to clients on the show floor, but he leads a department that is an integral part of the organization. Over his 17 years with the Cobb-Marietta Coliseum & Exhibit Hall Authority, Turner says he has seen a lot of change in the industry and […]
The Cobb Galleria Centre welcomed the Southeast Flooring Market March 11-12, 2021 for the country’s first flooring trade show in over a year. With safety and health as top priorities, show management reported a successful market for buyers and sellers. “It was critical for us to provide our exhibitors and buyers a safe, clean and […]
The human resources department is mostly behind the scenes, but their work is critical in hiring and developing the talented people who are responsible for the high level of customer service for which the Cobb Galleria Centre has become known. Leading this effort is Carly Kay, the Director of Human Resources for the Cobb-Marietta Coliseum […]
Housekeeping Manager Jeri Wallis realizes that the cleanliness of public assembly facilities is of utmost importance during COVID-19. While previously, clients and guests would take for granted that restrooms and public spaces had been properly cleaned and disinfected, now such procedures are at the focal point for event planners, and the success of an event […]
You may know him from his friendly greeting while holding the door open when you enter Cobb Galleria Centre, or you may just know him as “Mr. Powers.” But what is clear to everyone who meets Public Safety Officer Edward Powers is that he has an enduring dedication to his work and his co-workers. “I […]